Messages App Link Previews Not Working on iPhone. How to Fix?

If you’re an iPhone user, you probably know how convenient it is to see a preview of a link that someone sends you in the Messages app. You can get a glimpse of the content without opening the link in Safari or another browser. But what if the messages app link previews not working on your iPhone? What if you only see a plain URL instead of a nice thumbnail and a headline? That can be frustrating if you rely on link previews to decide whether to tap on a link, or not.

Fortunately, there are some ways to fix this issue and get your link previews back. Here are some possible solutions:

1. Check your internet connection to Fix Messages App Link Previews Not Working

Link previews require an internet connection to load, so make sure you have a stable Wi-Fi or cellular data connection. You can test your internet speed by opening Safari and visiting a website like speedtest.net. If your internet is slow or not working, try turning on airplane mode and then turning it off again.

• Tap on the Settings App.
• Here you need to turn on the toggle for Airplane Mode.
• Wait for a few seconds and again turn off the Airplane Mode.

Now check whether Messages App Link Previews is working or not.

2. Disable Low-Quality Image Mode to Fix Messages App Link Previews Not Working

Sometimes enabling low-quality image mode on iPhone causes this issue. You need to disable it to see whether it is working or not. Let’s see how to do this.

• Tap on Settings App.
• Tap on Messages.
• Scroll down to the last of the screen and disable the toggle for Low-Quality Image Mode.

Now check whether Messages App Link Previews is working or not.

3. Restart iPhone

Sometimes, restarting your iPhone can solve many problems, including link previews not working. To restart your iPhone, you need to press and hold the power button until you see the slide to power off the slider option. Now swipe the slider to turn off (shut down) your iPhone. Wait for a few seconds, then press and hold the power button again until you see the Apple logo. Click or tap on the link Restart Your iPhone in detail.

4. Update iOS

Sometimes, link previews may not work because of a bug in the iOS software. To check for updates available for your iPhone,

• Tap on the Settings app
• Tap on General.
• Now tap on Software Update.
• If there is an update, tap Download and Install and follow the instructions.

Updating your iOS may also improve your device’s performance and security. Click or tap on the link Update iOS in detail.

Now check whether Messages App Link Previews is working or not.

5. Clear Safari Cache and History to Fix Messages App Link Previews Not Working

Link previews use Safari to load the web pages, so clearing your Safari cache and history may help fix the issue. To do this,

• Open the Settings app.
• Tap on Safari.
• Here you need to tap on Clear History and Website Data.
• Finally, tap on Clear History and Data.

This will completely erase your browsing history, cookies, and other information from Safari. After this, you may need to sign in again to some websites. Click or tap on the link Clear Safari Cache in detail.

Now check whether Messages App Link Previews is working or not.

6. Force quit the Messages app to Fix Messages App Link Previews Not Working

Sometimes, the Messages app may glitch and stop showing link previews. To force quit the app, swipe up from the bottom of the screen (or double-click the home button on older iPhones) and find the Messages app card. Swipe up to close the app. Then, reopen the app and try sending or receiving a link again.

Now check whether Messages App Link Previews is working or not.

7. Disable Low Data Mode to Fix Messages App Link Previews Not Working

Low data mode is a feature that reduces the amount of data that your iPhone uses on cellular or Wi-Fi networks. It can also affect how link previews load in the Messages app. To disable low data mode,

• Tap on the Settings app.
• Tap on Mobile Data.
• Now tap on Mobile Data Options.
• Here you need to turn off the toggle for Low Data Mode.

Alternatively, you can go to Settings > Wi-Fi > tap the i icon next to your network name > turn off the toggle for Low Data Mode.

Now check whether Messages App Link Previews is working or not.

8. Disable and Enable iMessage Again

Disabling and enabling again iMessage may fix this issue because while disabling and enabling again it will download your all Messages data again.

• Tap on the Settings app.
• Tap on Messages.
• Turn off the toggle for iMessages.
• Wait for a few seconds and turn on the toggle for iMessage.

Now check whether Messages App Link Previews is working or not.

9. Turn on Wi-Fi to Fix Messages App Link Previews Not Working

If you are using mobile data for internet access, sometimes due to poor network you are not able to view Messages app link previews. To fix this you need to turn on the Wi-Fi.

• Tap on the Settings app.
• Tap on Mobile Data.
• Now here you need to turn off the toggle for Mobile Data.
• Tap on < Settings at the top left.
• Tap on Wi-Fi.
• Turn on the toggle for Wi-Fi.

Now check whether Messages App Link Previews is working or not.

10. Turn on the MMS Messaging to Fix Messages App Link Previews Not Working

Sometimes user by mistake disables the MMS Messaging feature. This may be the actual root cause of your problem. You need to enable the MMS Messaging feature.

• Tap on the Settings App.
• Tap on Messages.
• Check whether MMS Messaging is enabled or not. If not then enable it.

Now check whether Link Previews is working or not.

11. Reset Network Settings

Sometimes, link previews may not work because of a bug in the network settings. For this, you need to reset your network settings.

• Tap on the Settings app.
• Tap on General.
• Now tap on Reset.
• Tap on Reset Network Settings.

This will erase your Wi-Fi passwords and VPN settings, so make sure you have them handy before doing this. Click or tap on the link Reset Network Settings in detail.

Now check whether Messages Link Previews is working or not.

12. Reset All Settings

If none of the above steps work, you may need to reset all settings for your iPhone. This will restore your iPhone’s settings to their default values, but it will not erase your data or apps. To reset all settings,

• Tap on the Settings app.
• Tap on General.
• Now tap on Reset.
• Tap on Reset All Settings.
• Enter your passcode and confirm your action.

After resetting all settings, you may need to adjust some preferences again, such as your wallpaper, ringtones, notifications, etc. Click or tap on the link Reset All Settings in detail.

Now check whether Messages Link Previews is working or not.

Conclusion

In summary, you can try these methods to fix the link previews not working on your iPhone: restart your device, update your iOS, clear your cache, disable low data mode, and check your network settings. Hopefully, one of these solutions will work for you and you can enjoy the rich previews of the links you send and receive in the Messages app. If not, you can always contact Apple support for more help.

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